Personal and business bank review / EEA

bunq review: one Dutch bank across several EEA markets.

bunq B.V. directly provides the cited German and French accounts under its Dutch licence. Eligible deposits use Dutch DGS even when a local IBAN is available. Plans, savings, stocks, crypto, cards, cash, insurance and partner products keep separate terms and risks.

Direct answer

bunq works best for eligible EEA users who want a feature-dense app.

Germany and France currently show Free at EUR 0, Core at EUR 3.99, Pro at EUR 9.99 and Elite at EUR 18.99 monthly. The free entry point includes an account and digital-card route; paid plans add varying physical cards, accounts, cash, travel and budgeting tools.

The trade-off is scope complexity. Payment and savings deposits can sit at bunq B.V., while Stocks uses investment arrangements and Crypto uses Kraken. Business accounts require a verified Personal account. Cash and foreign currencies remain conditional.

Best for

Eligible EEA personal or supported-business app-first banking.

Avoid if

You need branch-led service, non-EEA tax residency or a simple deposit-only product set.

Strong point

Direct Dutch-bank deposits with free and paid EEA entry plans.

Main caution

Stocks, crypto, insurance and partners do not inherit deposit-loss protection.

Market and account scope

Change the market; keep the legal model exact.

Germany · evidence observed 12 July 2026
Conditional verdict

Germany personal account

A Dutch-bank account available to eligible German residents who accept app-first service and plan-, product- and partner-specific conditions.

Sources: SRC-BUNQ-DE-PERSONAL-TERMS · SRC-BUNQ-DE-PLANS · SRC-DNB-BUNQ-BANK-REGISTER · SRC-BUNQ-EEA-ELIGIBILITY
Best for
Eligible EEA-tax-resident customers in Germany comparing multiple accounts, cards, savings, travel and investing tools.
Avoid if
You need branch service, non-EEA tax residency or one protection rule covering deposits, stocks and crypto.
Legal model
bunq B.V., a Dutch bank, directly provides the cited German-market account.
Cost boundary
Free is EUR 0 monthly; Core, Pro and Elite cost more, while cards, cash, foreign currency, stocks, crypto and partners add separate costs.
Protection boundary
Eligible deposits aggregate at bunq B.V. under the Dutch EUR 100,000 per-person, per-bank scheme, not German EdB.
Key condition
Supported EEA residence and tax residency, phone, identity, TIN, verification and acceptance.

Legal and regulatory structure

One Dutch bank serves multiple markets through one legal core.

Local availability and IBAN presentation do not change the home-state bank or make every product universal.

01

bunq B.V.

The Amsterdam-based bank identified in DNB's current bank and DGS records.

02

Germany personal

Free, Core, Pro and Elite under German-market terms with Dutch DGS treatment.

03

France personal

French-market plans and IBAN conditions without moving deposits into French FGDR.

04

Supported business

A separate account after Personal verification for eligible businesses and directors.

Open bunq bank, Germany and France sources

Deposit protection

Eligible deposits aggregate at bunq B.V. under the Dutch scheme.

Dutch DGS automatically protects eligible bank-account money up to EUR 100,000 per person, per bank. Eligible payment and savings deposits across bunq, bunq.com and bunq B.V. aggregate; plans, cards, local IBANs and sub-accounts do not multiply the limit.

Stocks and ETFs carry investment risk and use a separate partner arrangement. Crypto is stored through Kraken under the cited product. Neither becomes a deposit because it appears in the bunq app. DGS is not insurance-benefit, app-uptime, fraud or market-loss protection.

Check the bank

Confirm the balance is an eligible deposit owed by bunq B.V.

Check ownership

Combine eligible deposits held with the same legal bank.

Check the product

Payment accounts, savings, Stocks, Crypto and insurance use different rules.

Check the failure

Dutch DGS addresses eligible bank failure, not ordinary service failure.

Open bunq and Dutch DGS sources

Eligibility

Supported residence is the first gate; every product adds more.

The cited adult flow depends on supported EEA residence and tax residency, a supported phone, identity and tax information, verification and acceptance. Child accounts use a separate guardian flow. Savings, business, Stocks, Crypto and partners add further gates.

  • One person can create only one Personal account under the cited guidance.
  • A Business account and each additional director require verified Personal accounts.
  • Business eligibility is limited to eight currently cited operating countries.
  • Non-EEA tax residency does not satisfy the current personal eligibility rule.

Fee snapshot

A free account exists; the broader product stack is not universally free.

bunq FreeEUR 0 monthly
bunq CoreEUR 3.99 monthly
bunq ProEUR 9.99 monthly
bunq EliteEUR 18.99 monthly
Extra ATM withdrawalEUR 0.99 or EUR 2.99 by allowance
Stocks after cited promotion0.99% per trade before discounts
Crypto service fee0.25% to 1.99% by plan
Business excess instant transferEUR 0.13

This is a dated Germany/France personal-plan snapshot, not total cost. Cards, cash, foreign currency, Stocks, Crypto, business use, insurance, promotions and partners can add terms.

Products and conditions

One app contains bank accounts, plans and non-deposit products.

The payment account is the base; savings, Stocks, Crypto, insurance and business tools keep their own terms.

Deposit

Personal current account

Direct account at bunq B.V. with market-specific IBAN and plan-specific card access.

Plans

Free, Core, Pro and Elite

Free and paid feature layers; they do not create separate banks or protection limits.

Saving

Savings and term deposits

Deposit products use rate, threshold, withdrawal, currency and maturity conditions.

Business

Owner and director accounts

A verified Personal account gates separate Business eligibility, plans and access.

Investing

Stocks, ETFs and crypto

Capital- or asset-risk products; deposit protection does not insure market performance.

Travel

Foreign currency and insurance

Availability, exchange, cover, exclusions, partners and plan allowances remain separate.

Personal plans and savings

Monthly price is only the first comparison field.

The cited German and French comparisons list Free at EUR 0, Core at EUR 3.99, Pro at EUR 9.99 and Elite at EUR 18.99 monthly. Cards, account counts, cash allowances and travel features vary. Savings rates, Stocks and Crypto use separate pricing and eligibility.

FreeEUR 0 monthly

Entry-level bank account and digital-card access; physical-card and cash needs differ.

Core and ProEUR 3.99 / EUR 9.99

Physical cards and broader account, budgeting, cash or foreign-currency allowances.

EliteEUR 18.99 monthly

Broader travel, card and investment-fee benefits; exclusions and partner terms apply.

Cards, cash and rails

Access is broad, but every channel has its own boundary.

A Mastercard mark, payment rail or cash method does not override limits, screening, funds availability or fees.

SEPA and instant transfers

bunq participates in TIPS and RT1, but recipient support, screening and controls can route a payment through regular SEPA instead.

Cards and device wallets

Digital, physical, debit, credit-labelled and wallet cards vary by plan and market.

ATM withdrawals

Plan allowances use EUR 0.99 and EUR 2.99 excess tiers; verification-age, ATM and daily technical limits also apply.

Cash deposits

Paysafe and Barzahlen are retail methods, not branches; market, minimum, maximum and fee conditions apply.

Direct Debits and controls

Mandates, refunds, merchant acceptance, Safety Shield and limits remain distinct tools.

Foreign-currency accounts

Holding, conversion, transfer, card-spend and intermediary costs depend on currency and destination.

Security, support and testing

Published controls and store ratings are not reliability proof.

The Google Play listing observed on 12 July 2026 showed 3.7 from roughly 37,000 reviews, more than 5 million downloads and an update dated 20 June 2026. Store ratings, reviews, counts and versions can change and are not NeobankDB reliability scores.

NeobankDB did not open an account, receive a card, move money, use cash, savings, Stocks or Crypto, contact support, dispute a transaction or test recovery. bunq lists in-app and web support, email, an automated emergency line and a human SOS hotline for paid plans. Channel availability and response targets do not establish quality.

Review component state

Legal structure
Primary sources reviewed
Core fees
Dated official schedule reviewed
Protection
Dutch DGS framework reviewed
Market scope
Germany, France and business gates
App sentiment
Store snapshot only
Support experience
Channels sourced; quality not tested
Overall numerical score
Not published

Advantages

What the approved evidence supports.

  • Direct Dutch bank status with eligible DGS-protected deposits.
  • A free personal entry plan with clearly listed paid upgrades.
  • Personal, joint, child and conditionally eligible business paths.
  • Cards, SEPA, instant payments, cash methods and budgeting capabilities.
  • Visible current terms for savings, Stocks, Crypto and support.

Limitations

What can make bunq the wrong fit.

  • Supported EEA residence and tax residency are hard personal-account gates.
  • App-first service is a poor fit for users who require branch-led support.
  • Cash, cards, transfers, foreign currency, Stocks, Crypto and partners can add fees.
  • Paid-plan benefits, insurance, investments and savings rates can change or require eligibility.
  • No independent reliability, support, dispute or investment-outcome test.

Alternatives

Compare legal models before comparing feature lists.

The nearest alternative depends on the market, branch need, product class and international-payment job.

International money

Compare Wise when cross-border money matters more than a Dutch-bank deposit account.

Open the Wise review

German bank and fintech set

Use the Germany hub to compare bunq, N26, Revolut and payment accounts by legal model.

Open the Germany hub

French account set

Use the France hub to compare bunq with French and other home-state bank models.

Open the France hub
Crypto boundary

bunq Crypto is a separate in-app asset product executed and stored through Kraken, with plan-dependent service fees and a spread. It is not a deposit. This review approves no unrelated outbound bunq-to-exchange route merely from an IBAN or card.

Source ledger

Every material claim keeps its product, bank and date.

Sources were observed on 12 July 2026 and require launch-time reverification.

SRC-BUNQ-DE-PERSONAL-TERMS · bunq personal account terms for Germany
bunqhttps://www.bunq.com/de-de/documents/personal-account-terms-conditionsofficial legal · authority 2 · observed 2026-07-12
  • bunq's German-market terms identify bunq B.V. and apply Dutch Deposit Guarantee treatment to eligible verified accounts, subject to exclusions.
  • The EUR 100,000 limit aggregates eligible deposits across bunq, bunq B.V. and bunq.com rather than treating names as separate banks.
  • Account, identity, payment, savings, joint-account and product conditions remain governed by the current terms.
SRC-BUNQ-DE-PLANS · bunq personal plans in Germany
bunqhttps://www.bunq.com/de-de/personal-account/banking-plansofficial fee schedule · authority 3 · observed 2026-07-12
  • The observed comparison lists bunq Free at EUR 0, Core at EUR 3.99, Pro at EUR 9.99 and Elite at EUR 18.99 per month.
  • Cards, account counts, currency exchange, withdrawals, business plans and other functions use plan-specific allowances and fees.
  • A free trial or promotional feature is not treated as permanent availability or pricing.
SRC-BUNQ-FR-PERSONAL-TERMS · bunq personal account terms for France
bunqhttps://www.bunq.com/fr-fr/documents/personal-account-terms-conditionsofficial legal · authority 2 · observed 2026-07-12
  • bunq's French-market terms identify bunq B.V. and retain Dutch Deposit Guarantee treatment for eligible verified accounts.
  • Eligible deposits aggregate across bunq names at the same legal bank.
  • Identity, account, savings, payment and product exclusions remain governed by current terms.
SRC-BUNQ-FR-PLANS · bunq personal plans in France
bunqhttps://www.bunq.com/fr-fr/personal-account/banking-plansofficial fee schedule · authority 3 · observed 2026-07-12
  • The observed comparison lists Free at EUR 0, Core at EUR 3.99, Pro at EUR 9.99 and Elite at EUR 18.99 per month.
  • French IBAN availability, cards, account counts, withdrawals, exchange and business features vary by plan.
  • French IBAN availability does not move eligible deposits out of the Dutch Deposit Guarantee.
SRC-DNB-DGS · Dutch Deposit Guarantee
De Nederlandsche Bankhttps://www.dnb.nl/en/reliable-financial-sector/dutch-deposit-guarantee/official protection guidance · authority 1 · observed 2026-07-12
  • DNB states that the Dutch Deposit Guarantee automatically protects eligible money in bank accounts up to EUR 100,000 per person per bank.
  • Coverage follows the legal bank and aggregate eligible accounts, while exclusions and temporary high balances have separate conditions.
  • Investments and crypto assets are not deposits protected by the Dutch scheme.
SRC-DNB-BUNQ-DGS-REGISTER · Dutch Deposit Guarantee register query for bunq
De Nederlandsche Bankhttps://www.dnb.nl/en/public-register/dutch-deposit-guarantee-scheme-register/?Name=bunqofficial regulatory register · authority 1 · observed 2026-07-12
  • DNB's scheme register provides the authoritative bank and trade-name lookup for Dutch Deposit Guarantee participation.
  • The bunq query must be read with the account terms because brand variants do not create separate EUR 100,000 limits.
  • German availability does not move a bunq deposit into the German EdB scheme.
SRC-DNB-BUNQ-BANK-REGISTER · DNB register detail for bunq B.V.
De Nederlandsche Bankhttps://www.dnb.nl/en/public-register/information-detail/?registerCode=WFTDG&relationNumber=R127999regulator register · authority 1 · observed 2026-07-12
  • DNB identifies bunq B.V. as a Dutch bank with statutory seat in Amsterdam and lists bunq B.V., bunq.com and bunq as trade names of the same institution.
  • The register includes acceptance of deposits, lending, payment services, means of payment, foreign exchange, securities-related and electronic-money activities under bunq B.V.'s record.
  • A regulated activity in the register does not make every product available to every market, customer or plan and does not convert stocks or crypto into deposits.
SRC-BUNQ-EEA-ELIGIBILITY · bunq EEA residence and tax-residency eligibility
bunq Help Centerhttps://help.bunq.com/en/articles/why-do-i-need-to-fill-in-a-taxpayer-identification-number-tinofficial eligibility guidance · authority 4 · observed 2026-07-12
  • bunq states that customers must reside in a supported EEA country and have EEA tax residency rather than merely visiting Europe or holding an EEA address.
  • The cited page says non-EEA tax residency, including United States or United Kingdom tax residency, does not currently satisfy account-opening eligibility.
  • Residence, tax identification, identity, phone, verification, acceptance and product conditions remain separate gates.
SRC-BUNQ-BUSINESS-ELIGIBILITY · bunq personal-account gate for business accounts
bunq Help Centerhttps://help.bunq.com/articles/why-do-you-need-a-personal-account-with-your-business-accountofficial business eligibility guidance · authority 4 · observed 2026-07-12
  • A verified bunq Personal account is required to open and access a Business account, and each additional director needs a separate verified Personal account.
  • bunq says one person can create only one Personal account; the Personal plan can be switched to bunq Free when it is not otherwise used.
  • A Personal-account login requirement does not merge personal and business ownership, fees, eligibility, cards, transactions or protection calculations.
SRC-BUNQ-CASH-LIMITS · bunq card, cash-deposit and cash-withdrawal limits
bunq Help Centerhttps://help.bunq.com/en/articles/what-are-my-daily-card-cash-deposits-and-withdrawals-limitsofficial limit guidance · authority 4 · observed 2026-07-12
  • The cited limits page lists Paysafe and Barzahlen cash-deposit methods with method-specific minimums, maximums and monthly limits and makes clear that availability is not equivalent to a branch cash desk.
  • Personal cash-withdrawal technical limits depend on account-verification age, while ATM operators can impose separate fees and limits.
  • Card payments, top-ups, cash deposits, cash withdrawals and contactless payments each use separate limits that can change by account age, customer type, market or terminal.
SRC-BUNQ-SUPPORT · Contacting bunq support and SOS channels
bunq Help Centerhttps://help.bunq.com/articles/how-do-i-contact-supportofficial support guidance · authority 4 · observed 2026-07-12
  • bunq lists in-app and web support plus support@bunq.com, while the encrypted in-app channel is the recommended ordinary route.
  • An automated emergency line can freeze a card or account, and Core, Pro and Elite users can access a 24/7 in-app SOS hotline to a bunq employee under the cited terms.
  • Published channels and response targets do not establish support quality, resolution, recovery or reliability; NeobankDB did not contact support.
SRC-BUNQ-SAVINGS-RATES-DE · bunq MassInterest rates for Germany
bunq Help Centerhttps://help.bunq.com/de-de/articles/what-massinterest-rate-applies-to-meofficial savings rate guidance · authority 4 · observed 2026-07-12
  • The German guidance states that the variable EUR personal base rate is 1.51% and the variable bonus rate rose to 3.01% on 1 July 2026.
  • The bonus treatment depends on a twice-yearly threshold based on the customer's highest savings balance in the prior six-month window; it is not a universal rate on every euro.
  • Foreign-currency savings, business accounts, new customers, joint savings, limits, withdrawals and future rate changes retain separate conditions.
SRC-BUNQ-STOCKS · bunq Stocks product and fee guidance
bunqhttps://www.bunq.com/en-de/personal-account/banking-features/stocksofficial investment product guidance · authority 4 · observed 2026-07-12
  • The cited German-market page lists stocks and ETFs from EUR 10, a three-month zero-trading-fee promotion up to stated conditions and a 0.99% fee per trade afterwards.
  • Pro and Elite receive plan-specific fee discounts; the feature, promotion, instrument, partner, tax and customer eligibility can change.
  • Stocks and ETFs are investments with capital-loss risk, not bunq bank deposits protected against market losses by the Dutch DGS.
SRC-BUNQ-CRYPTO · bunq Crypto product, partner and fee FAQ
bunq Help Centerhttps://help.bunq.com/articles/crypto-faqofficial crypto product guidance · authority 4 · observed 2026-07-12
  • bunq Crypto allows eligible customers to buy, sell and swap supported crypto from euro Bank Accounts through Kraken after the required verification.
  • The cited plan-dependent service fees are 1.99% for Free, 0.99% for Core, 0.49% for Pro and 0.25% for Elite, with spread and price movement remaining separate.
  • Kraken stores the crypto under the cited arrangement; crypto carries asset risk and is not a bunq deposit or Dutch DGS-protected investment return.
SRC-BUNQ-INSTANT-PAYMENTS · bunq instant-payment support and conditions
bunq Help Centerhttps://help.bunq.com/articles/does-bunq-support-instant-paymentsofficial payment rail guidance · authority 4 · observed 2026-07-12
  • bunq states that it participates in TIPS and RT1 and attempts instant transfers with participating banks, including at weekends.
  • Receiving-bank setup, system mismatch, fraud controls or compliance checks can cause a payment to use regular SEPA Credit Transfer instead.
  • Personal plans list instant transfers without an additional transaction charge; Business free-transaction allowances and the cited EUR 0.13 excess fee are plan-specific.
SRC-BUNQ-GOOGLE · bunq Google Play listing
Google Playhttps://play.google.com/store/apps/details?id=com.bunq.androidapp store listing · authority 6 · observed 2026-07-12
  • The listing showed 3.7 from roughly 37,000 reviews and more than 5 million downloads, with an update dated 20 June 2026, at observation.
  • The listing combines plan, account, card, savings, stock, crypto, business, travel and support claims whose exact availability remains market- and product-specific.
  • Ratings, reviews, counts, version, data-safety declarations and availability can change and do not establish reliability or a NeobankDB score.

Deliberately unavailable or unscored

  • A universal winner, approval guarantee, permanent APY, limit or fee.
  • A permanent savings rate, plan-benefit value, credit approval or lending limit.
  • Availability for non-EEA tax residents or unsupported business countries.
  • Independent uptime, fraud, dispute, support, credit or recovery outcomes.
  • An unrelated third-party exchange route or DGS market-loss cover for investments.
  • An affiliate-driven rank, unexplained trust score or numerical review score.

Change history

What this evidence window records.

  1. Initial bunq review approved with current Dutch bank, German and French account, plan, fee, DGS, business, savings, Stocks, Crypto, app and support evidence.
  2. EEA residence and tax-residency gates and the verified-Personal requirement for supported Business accounts added as separate eligibility boundaries.